A Promotion Playthrough Requirement (sometimes called a play requirement) is the amount of eligible gameplay activity that may be required before certain promotional credits (or benefits provided under a promotion) become eligible for prize redemption (where offered) or are otherwise treated as fully cleared under the promotion’s terms. Any playthrough requirement will be described in the applicable promotion rules and expressed as a multiplier or other measurable threshold.
Different games or game modes may contribute toward completing a Promotion Playthrough Requirement at different rates. Where a promotion applies contribution rates, the Platform will apply a standardized contribution rate for consistency across different game types. This means some games may contribute more slowly and others more quickly toward completing the requirement, as specified in the promotion rules.
Example: If a promotion provides that a specific game contributes at a reduced rate (for example, 25%), then only 0.25 units of “eligible play” are counted for each 1.00 unit of gameplay activity in that game for the purposes of the Promotion Playthrough Requirement.
While a Promotion Playthrough Requirement is active, the relevant promotional balance or promotion-related benefit may be restricted until:
Where available, you can view your promotion status and progress within your account (for example, in a Promotions, Rewards, or Wallet section).
While a Promotion Playthrough Requirement is active, certain games or game modes may be ineligible or may contribute at a different rate, as described in the applicable promotion rules. These rules may vary by promotion and may change from time to time.